Morocco Premium Tours is committed to protecting your personal information. This Privacy Policy (the “Policy”) explains how we collect and process your information. By using our website or services, you agree to the use of the personal information you provide as described here. If you do not agree, please do not use our services. For any question about this Policy, contact us at moroccopremiumtours1@gmail.com.
We need to collect, use and share personal information to run our business, including making and managing travel bookings for our customers. We protect the privacy and confidentiality of your personal information with physical, electronic and procedural safeguards. Under the General Data Protection Regulation (“GDPR”), we act as “data controller” or “data processor” depending on our relationship with you and the purpose of processing your information.
For the travel services we provide and for all our marketing activities, we are the data controller and this Policy applies. If you do not agree with any part of it, please do not provide your personal information to us. Not providing your personal information, or withdrawing your consent, may affect our ability to provide our services to you.
01What personal information do we collect?
Personal information is the information we need to organise your travel arrangements and bookings. This includes:
- Contact information (name, address, telephone number, email address)
- Passport details
- Payment information
- Dietary requirements and health issues (if any)
We may also collect personal information for other purposes, such as competitions or enquiries. Sensitive information (for example health information) is only collected with your explicit consent and only when it is necessary for our services.
02How do we collect personal information?
We mainly collect the information you give us during our relationship, for example when you:
- Contact us in person, by telephone, WhatsApp, letter or email
- Send us a message with the forms on this website (“Plan my trip” or “Contact”)
- Make travel arrangements or enquiries
- Connect with us on social media
- Enter competitions or subscribe to receive news from us
We may also receive personal information from third parties, for example when someone books a trip on your behalf.
03How do we use your personal information?
We process your information based on your consent, the need to provide our services, our legal obligations and our legitimate interests. We use it to give you travel advice, prepare your itinerary, book your travel services and for internal purposes such as customer service, marketing, research and legal compliance.
04Is personal information shared with third parties?
We never sell, rent or trade your personal information. We only share it when needed to provide your trip and in line with data protection law – for example with hotels, riads, drivers, guides, activity providers and other suppliers and service providers.
05Is personal information transferred overseas?
To provide your trip, we may transfer personal information to travel service providers and other service providers in other countries, always in compliance with data protection law.
06Your rights
You have the right to see, update, correct or delete your personal information, to restrict or stop its use, and to receive a copy of it in a suitable format. To make a request, contact us at moroccopremiumtours1@gmail.com. We will reply within one month.
07Security of information
We use appropriate security measures to protect your personal information against loss, misuse, unauthorised access, modification and disclosure. We review our security regularly and protect your information as carefully as our own.
08Forms, cookies and services from other companies
The forms on this website send your message directly to our email address; the WhatsApp buttons open WhatsApp with your message. This website does not use advertising cookies. Some parts of the website load content from other services – for example fonts (Google Fonts), our guest reviews (TourRadar) and the route maps – and these services may receive technical information such as your IP address. Their use is governed by their own privacy policies.
09Social media
Links and features from social networks are provided by those companies. Your interactions with them are governed by their own privacy policies.
10Changes to this Policy
We may update this Policy from time to time. The latest version is always published on this page with its revision date. Please check it regularly.
11Contact
Email: moroccopremiumtours1@gmail.com
Address: Quartier Hivernage, Guellez, Marrakech 40000, Morocco
Company number: 003310434000096
This Privacy Policy was last updated on 30 October 2026.