Privacy Policy

Morocco Premium Tours is committed to protecting your Personal Information. Please review this Privacy Policy (referred to as “Policy”) for details on how we collect and process your information. By using our website or services, you consent to our use of the personal information you provide as described herein. If you do not consent to our use of your information, please do not use our services. For questions about our Privacy Policy, contact us at contact@moroccopremiumtours.com

We need to collect, use, and disclose personal information to perform our business functions and activities, including making and managing travel bookings on behalf of our customers. We are committed to protecting the privacy and confidentiality of personal information through various physical, electronic, and procedural safeguards. For the purposes of the General Data Protection Regulation (“GDPR”), we assume the role of either “data processor” or “data controller” for any personal information you provide, depending on the context of our relationship and the purpose of processing your information.

For the provision of retail travel services by Morocco Premium Tours, we will be the data controller and this Policy shall apply. Similarly, for all marketing activities, we will be the data controller and this Policy shall apply. By providing personal information to us, you agree that this Policy will govern how we handle your personal information and you consent to us collecting, using, and disclosing your personal information as detailed herein. If you do not agree with any part of this Policy, you must not provide your personal information to us.

Failure to provide us with your personal information, or withdrawal of consent, may affect our ability to provide services to you or negatively impact the services we can provide.

2. What personal information do we collect?
   Personal information, as defined under local data protection law and the GDPR, generally refers to information needed to facilitate your travel arrangements and bookings. This includes:

• Contact information (name, address, telephone number, email address)
• Passport details
• Payment account information (credit/debit card details)
• Dietary requirements and health issues (if any)

We may also collect personal information for other purposes, such as competitions or enquiries. Sensitive information, such as racial or ethnic origin, religious beliefs, sexual preferences, and health information, may be collected with your explicit consent and only when necessary for our functions or activities.

3. How do we collect personal information?
   We collect personal information in compliance with local data protection laws, typically from the information you submit during your relationship with us. This may occur when you:

• Contact us in person, by telephone, letter, or email
• Visit our websites
• Connect with us on social media
• Make travel arrangements or inquiries
• Enter competitions or register for promotions
• Subscribe to receive marketing from us
• Request brochures or other information

We may also collect personal information from third parties, such as when someone makes a travel booking on your behalf.

4. How do we use your personal information?
   We process your information based on your consent, the necessity to provide our services, compliance with legal obligations, and our legitimate interests. We use your personal information to provide travel advice, book travel services, and for internal purposes such as marketing, research, and compliance with legal obligations.
5. Is personal information disclosed to third parties?
   We do not sell, rent, or trade your personal information. We disclose personal information to third parties as necessary for our business functions and in accordance with local data protection laws. This includes contractors, suppliers, service providers, and travel service providers.
6. Is personal information transferred overseas?
   We may transfer personal information to overseas recipients, ensuring compliance with local data protection laws. Transfers may occur to our related entities, travel service providers, and third-party service providers in various countries.
7. Your rights in relation to the personal information we collect
   You have the right to update, alter, delete, or obtain a copy of your personal information, restrict or stop its use, or request a copy in a suitable format. Contact us at moroccoculturaltrips@outlook.com for such requests.
8. Security of Information
   We implement various security measures to protect your personal information from loss, misuse, unauthorized access, modification, disclosure, and interference. We review security technologies regularly and strive to protect your personal information as fully as we protect our own.
9. Social Media Integrations
   Our websites and mobile applications may use social media features provided by third parties. These features may collect information about your use of our websites and interact with your social media accounts. Interactions are governed by the privacy policies of the third parties.
10. Tracking Technologies & Cookies
    We use cookies and other tracking technologies to analyze website usage and provide a consistent user experience. Third-party vendors may use cookies for targeted advertising based on prior visits to our websites. Users can opt out of third-party cookie usage through settings or the Network Advertising Initiative opt-out page.
11. Feedback & Contact
    For changes, corrections, copies, deletions, or restrictions on your personal information, contact us at moroccoculturaltrips@outlook.com. We will respond within one month. For enquiries, comments, or complaints about this Policy, please contact your consultant or the Privacy Officer.
12. Changes to our Policy
    We may amend or make revisions to this Policy from time to time, which amendments may also apply to your personal information collected under a previous version of this Policy. Morocco Premium Tours reserves the right to alter this Privacy Policy at any time and for any reason. It is your responsibility to keep up to date with any changes to this policy. If we make a change to the Policy, we will notify you via a notice online and the revised version will be posted on our website with the revision date.

Email: contact@moroccopremiumtours.com

Adresse: Quartier Hivernage Guellez Marrakech Morocco 40000

Company Number: 003310434000096

This Privacy Policy was last updated on 06/24/2024

---